FAQ
How much is shipping?
If the delivery address is in Europe, delivery is FREE. If you don’t live in Europe, you can check shipping cost after you add product to cart. Delivery cost depends on delivery address and dimensions of package. If you have any doubts or questions, feel free to contact us.
What are the payment methods?
- if the place of delivery is in Poland, you can pay to courier in cash, after order will be delivered to you (COD)
- bank transfer – you can pay with transfer from your bank account to one of ours accounts. You can choose to pay in PLN, USD or EUR.
- PayPal
- Przelewy24 (pay-by-link)
What couriers do you deliver products to?
Depending on the delivery address and dimensions of package, it could be DPD, DHL, GLS, FEDEX, UPS, TNT, Poczta Polska, InPost). If you order big and heavy product, it’s possible that we’ll use dedicated courier.
What is the delivery time?
You can check estimated delivery time on each product page. Usually, it takes us 10 business days to create product and prepare it to delivery. When package left our warehouse, it will be delivered to you in next 2-3 business days, depends on delivery address.
What if one of products have delivery time specified as, for example, 10 days, and the other 30 days?
We split your order to two package. We’ll sent products to you according to information about estimated delivery time, which we sent you on email. So, you’ll receive first product after 10 business days, and the second one after 30 days. If you want to receive all products together, contact us.